Warranty Cancellations Specialist

Charlie Clark Nissan Harlingen; Harlingen (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Auto Group, (AMARU) is seeking a qualified Warranty Cancellations Clerk to join our team in Harlingen, TX. The role focuses on processing and managing cancellations of extended vehicle warranties, insurance products, and service contracts within our accounting department.

The ideal candidate will demonstrate strong attention to detail, solid organizational skills, and the ability to work to deadlines in a fast-paced environment.

Qualifications

• Must be detail oriented and organized, with ability to meet deadlines.
• Excellent written and oral communication skills.
• Willing to learn and operate the onsite system.

Responsibilities

• Process new business contracts for extended warranties and insurance products.
• Process and post cancellations per lienholder and customer requests.
• Ensure all required documents are collected for cancellation.
• Process refund checks for cancellations to customers or lienholders.
• Maintain schedules and reconcile extended warranty/insurance items.
• Perform other duties as assigned.

Skills

Attention to detail

Communication skills

Active listener

Critical thinking

Time management

Education

High school diploma or GED

Automotive dealership experience a plus

Tools

Excel

Onsite ERP system

Job description

Charlie Clark Auto Group, (AMARU) is seeking a qualified Warranty Cancellations Clerk to join our team in Harlingen, TX. The role focuses on processing and managing cancellations of extended vehicle warranties, insurance products, and service contracts within our accounting department.

The ideal candidate will demonstrate strong attention to detail, solid organizational skills, and the ability to work to deadlines in a fast-paced environment.