Automotive Warranty Clerk

Courtesy Chevrolet Inc.; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive executive-level compensa-

Paid time off

Mental, dental, and vision insurance

Company-paid life insurance

401(k) plan with company match

Employee discounts

Leadership growth opportunities

Job summary

Courtesy Automotive Group in Phoenix, AZ seeks an experienced Warranty Clerk to process warranty submissions and cancellations accurately, maintain records, and coordinate with staff and providers to resolve issues.

You will review paperwork for completeness, follow up on outstanding items, and assist with reporting and reconciliation. The role requires meticulous attention to detail, strong organizational skills, and excellent communication with customers and colleagues.

Qualifications

• Previous experience as a Warranty Clerk in an automotive dealership required.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficient with dealership management systems and Microsoft Office applications.
• Excellent communication and customer service skills.
• Must pass background check and drug test

Responsibilities

• Process warranty product submissions and cancellations.
• Review paperwork for accuracy and completeness.
• Maintain organized records and documentation.
• Communicate with dealership staff and warranty providers regarding claims and cancellations.
• Follow up on outstanding items to ensure timely resolution.
• Assist with reporting and reconciliation as needed.

Skills

Attention to detail

Organizational skills

Communication skills

Multitasking

Tools

Dealership management systems (DMS)

Microsoft Office

Job description

Courtesy Automotive Group is seeking an experienced Warranty Clerk to join our team. This position is responsible for processing warranty product submissions and cancellations accurately and efficiently. This role supports dealership operations by ensuring all warranty-related paperwork is completed, submitted, tracked, and reconciled in a timely manner.

Responsibilities:

• Process warranty product submissions and cancellations.
• Review paperwork for accuracy and completeness.
• Maintain organized records and documentation.
• Communicate with dealership staff and warranty providers regarding claims and cancellations.
• Follow up on outstanding items to ensure timely resolution.
• Assist with reporting and reconciliation as needed.

Qualifications:

• Previous experience as a Warranty Clerk in an automotive dealership required.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficient with dealership management systems and Microsoft Office applications.
• Excellent communication and customer service skills.
• Must pass background check and drug test

What We Offer:

• Competitive executive-level compensation.
• Paid time off
• Mental, dental, and vision insurance
• Company-paid life insurance
• 401(k) plan with company match
• Employee discounts
• Leadership growth opportunities

If you are detail-oriented, organized, and experienced in automotive warranty processing, we'd love to hear from you.