Warranty Analytics & AI Solutions Analyst

Toyota Deutschland GmbH; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health care and wellness plans for the

401(k) Savings Plan with company match

Team Member Vehicle Purchase Discount

Relocation assistance

Paid holidays and paid time off

Tuition reimbursement

Job summary

Toyota Motor North America Headquarters in Plano, TX is seeking a Warranty Analyst to manage warranty policies and support parity analysts by processing requests and helping develop AI solutions for repair order reviews.

Reporting to the Warranty Administration Manager, you will help progress digital transformation, maintain policy relevance, ensure deadlines under state laws, and back field staff and dealers on warranty topics with strong analytical and communication skills.

Qualifications

• Bachelor's degree or equivalent work experience.
• Analytical and critical thinking skills.
• Desire and drive to advance adoption of AI and other technologies.
• 3+ years of automotive fixed operations experience.
• MS Office proficiency.
• Strong communications skills, both verbal and written.
• Great attention to detail.

Responsibilities

• Update, edit and author warranty policies.
• Administer the Warranty Resource Center.
• Process parts and labor parity requests while ensuring deadlines are met.
• Work with cross-functional teams to develop an AI solution for repair order analysis.
• Cross-train to support and provide backup to other functions within the Administration team.
• Other ad-hoc duties as necessary.

Skills

Analytical skills

AI adoption

MS Office

Communication skills

Attention to detail

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Toyota Motor North America Headquarters in Plano, TX is seeking a Warranty Analyst to manage warranty policies and support parity analysts by processing requests and helping develop AI solutions for repair order reviews.

Reporting to the Warranty Administration Manager, you will help progress digital transformation, maintain policy relevance, ensure deadlines under state laws, and back field staff and dealers on warranty topics with strong analytical and communication skills.