Warranty Administrator

not available; Town of Texas (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Unknown company is seeking a Warranty Administrator to process warranty claims for franchises and distributors, ensuring timely submission and complete documentation. The role includes reconciliations, posting credits, and following up on payments while keeping records current.

The position also supports cashier/phone duties and clerical tasks under the fixed operations manager, while maintaining professionalism and organization in the workspace.

Responsibilities

• Process warranty claims for franchises or distributors on a timely basis.
• Ensure all warranty paperwork is complete with proper documentation.
• Verify criteria required by factory or distributor.
• Reconcile warranty receivables with payments per the accounting schedule.
• Post credits on the computer and resubmit rejected claims promptly.
• Follow up on payment of outstanding claims.
• Maintain warranty parts tracking with repair order numbers and dates.
• Maintain service records as required by the warrantor.
• Keep informed of factory recalls and bulletins.
• Assist with cashier and telephone duties as needed.
• Assist with clerical needs as directed by the fixed operations manager.
• Maintain a professional appearance and a neat work area.
• Perform other duties as assigned.

Job description

Job Description

Automotive Warranty Administrator - Essential Duties

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with the cashier and telephone duties as needed.
• Assists with any clerical needs as directed by the fixed operations manager
• Maintains a professional appearance and a neat work area.
• Performs other duties as assigned.
• Other tasks as assigned.