Warranty Administrator

HTS Engineering Ltd.; San Antonio (TX); Hybrid; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

HTS Engineering Ltd. is seeking a Warranty Administrator to handle claims, review repair orders, and ensure adherence to manufacturer guidelines.

The role requires strong customer service and communication with guests, service staff, management, and external partners. The ideal candidate will be proficient in dealership management software and warranty portals, possess solid organizational skills, and thrive in a fast-paced environment.

Qualifikationen

• Candidates should possess skills in Warranty Administration, including processing claims, reviewing repair orders, and understanding manufacturer guidelines.
• Candidates should possess strong Customer Service and Customer Satisfaction skills to support positive interactions with guests and internal teams.
• Candidates should possess effective Communication skills, both written and verbal, for working with service staff, management, and external partners.
• Candidates should possess Computer Literacy skills, including proficiency with dealership management software, warranty portals, and basic office applications.
• Attention to detail, strong organizational and time-management abilities, and comfort working in a fast-paced environment are beneficial.
• Prior experience in automotive service or dealership administration is preferred but not strictly required.
• High school diploma or equivalent required; additional training or coursework in automotive service or business administration is a plus.

Kenntnisse

Warranty Administration

Customer Service

Communication

Computer Literacy

Ausbildung

High school diploma

Tools

Dealership management software

Warranty portals

Jobbeschreibung

Qualifications

• Candidates should possess skills in Warranty Administration, including processing claims, reviewing repair orders, and understanding manufacturer guidelines.
• Candidates should possess strong Customer Service and Customer Satisfaction skills to support positive interactions with guests and internal teams.
• Candidates should possess effective Communication skills, both written and verbal, for working with service staff, management, and external partners.
• Candidates should possess Computer Literacy skills, including proficiency with dealership management software, warranty portals, and basic office applications.
• Additional beneficial qualifications include attention to detail, strong organizational and time-management abilities, and comfort working in a fast-paced environment.
• Prior experience in automotive service, warranty processing, or dealership administration is preferred but not strictly required.
• High school diploma or equivalent required; additional training or coursework in automotive service or business administration is a plus.