Warm Patient Registration Specialist

Stormont Vail Health; Topeka (KS); Presencial; USD 31.000 - 46.000; Jornada completa

Descripción de la vacante

Stormont Vail Health in Topeka, KS seeks a registration specialist to greet patients and collect demographic and insurance information, ensuring accurate check-in and patient identity verification in a fast-paced clinic setting.

The role includes handling financial discussions, copay collection, and assisting with required documentation while upholding patient confidentiality and HIPAA standards.

Formación

• High School Diploma or GED required.
• 1 year experience in customer service required.
• Knowledge of patient rights, HIPAA and Medicare Secondary Payer guidelines preferred.

Responsabilidades

• Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area verifying patient identity.
• Complete financial discussions including providing patient estimates and payment collections.
• Collect patient copays and prior balances as appropriate.
• Assist patients in completing required documentation and database entry based on service area.

Conocimientos

HIPAA knowledge

Medical terminology

Problem solving

Educación

High School Diploma / GED

Descripción del empleo

Stormont Vail Health in Topeka, KS seeks a registration specialist to greet patients and collect demographic and insurance information, ensuring accurate check-in and patient identity verification in a fast-paced clinic setting.

The role includes handling financial discussions, copay collection, and assisting with required documentation while upholding patient confidentiality and HIPAA standards.