Patient Access & Registration Specialist

Stormont Vail Health; Topeka (KS); On-site; USD 17,000 - 28,000; Part time

Job summary

Stormont Vail Health in Topeka, KS seeks a part-time Registration Clerk to warmly greet patients and visitors, collect demographics and insurance details, verify identity, and complete check-in tasks in a friendly, efficient manner.

The role includes discussing patient estimates and payments, handling copays, assisting with forms and data entry, scheduling follow-ups, and upholding HIPAA and confidentiality. Requires a High School diploma or GED and at least 1 year of customer service experience.

Qualifications

• 1 year of experience in customer service is required.
• Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines is preferred.
• Knowledge of basic medical terminology is preferred.

Responsibilities

• Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area verifying patient identity.
• Complete financial discussions including providing patient estimates and payment collections.
• Collecting patient copays and prior balances as appropriate.
• Assist patients in completing required documentation and database entry based on service area.
• Schedule follow up appointments as appropriate.
• Provide and explain all required handouts as appropriate.
• Complete basic real time eligibility insurance validation.
• Assist with department specific duties such as referrals, RiteFax and answering phones as needed.
• Complete various clerical and office duties as required based on service area.
• Comply with laws and regulations including maintaining patient confidentiality.
• Correct account and visit edits in a timely manner.
• Perform all other duties as assigned.
• Comply with all policies, standards, mandatory training and requirements of Stormont Vail.

Skills

Customer service

HIPAA knowledge

Medical terminology

Problem solving

Education

High School Diploma or GED

Tools

RiteFax

Job description

Stormont Vail Health in Topeka, KS seeks a part-time Registration Clerk to warmly greet patients and visitors, collect demographics and insurance details, verify identity, and complete check-in tasks in a friendly, efficient manner.

The role includes discussing patient estimates and payments, handling copays, assisting with forms and data entry, scheduling follow-ups, and upholding HIPAA and confidentiality. Requires a High School diploma or GED and at least 1 year of customer service experience.