Warm-Hearted Patient Access & Scheduling Specialist

Glendive Medical Center, Inc.; Glendive (MT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer-paid life insurance and short

401(k) with company match

PTO, extended illness, and holiday pay

Additional optional benefits

Job summary

Gabert Clinic at Glendive Medical Center in Glendive, MT is seeking a friendly Patient Access Representative to greet patients, verify information, and schedule appointments. This full-time role involves insurance verification and processing payments at the point of service, helping ensure a smooth check-in experience for patients and families.

You will join a team dedicated to compassionate care in a community-focused setting, with opportunities to collaborate across departments and participate

Qualifications

• Knowledge of medical terminology.
• Excellent communication and interpersonal skills.
• Strong customer service skills.
• A patient, compassionate, and helpful approach.
• Ability to multitask while maintaining accuracy and attention to detail.
• Strong administrative and organizational skills.

Responsibilities

• Welcome patients and visitors with warmth, professionalism, and compassion.
• Gather and verify patient information to ensure accurate registration.
• Conduct accurate and thorough patient interviews.
• Answer incoming calls, assist callers, and connect them with the appropriate department or team member.
• Schedule appointments according to provider practices and preferences.
• Contact patients when appointments need to be rescheduled or canceled.
• Verify insurance coverage and collect payments at the point of service.
• Take clear and accurate messages for staff as needed.
• Communicate effectively with clinical staff regarding patient appointments.
• Take initiative to gather additional information and help patients, callers, and visitors get the assistance they need.
• Attend required meetings and in-services.
• Perform other duties as assigned.

Skills

Medical terminology

Communication skills

Customer service

Organizational skills

Multitasking

Education

High school diploma or equivalent

Job description

Gabert Clinic at Glendive Medical Center in Glendive, MT is seeking a friendly Patient Access Representative to greet patients, verify information, and schedule appointments. This full-time role involves insurance verification and processing payments at the point of service, helping ensure a smooth check-in experience for patients and families.

You will join a team dedicated to compassionate care in a community-focused setting, with opportunities to collaborate across departments and participate