Compassionate Patient Access & Scheduling Specialist

Glendive Medical Center, Inc.; Glendive (MT); On-site; USD 25,000 - 29,000; Full time

Job summary

Gabert Clinic in Glendive, MT is hiring a Patient Access Representative to join Glendive Medical Center's team. You'll be the first contact for patients, handling registration, scheduling, and insurance information with warmth and accuracy.

This full-time role offers a starting pay of $18.73 per hour, requires a high school diploma, and at least one year of office experience. You’ll collaborate with staff to deliver compassionate, patient-centered service across our community.

Qualifications

• High school diploma or equivalent required.
• At least one year of office or clerical experience preferred.
• Knowledge of medical terminology.
• Excellent communication and interpersonal skills.
• Ability to multitask with attention to detail.
• Friendly, patient, and team-oriented.

Responsibilities

• Welcome patients and visitors with warmth, professionalism, and compassion.
• Gather and verify patient information for accurate registration.
• Conduct accurate and thorough patient interviews.
• Answer calls and route to the appropriate department.
• Schedule appointments according to provider practices.
• Notify patients of appointment changes.
• Verify insurance coverage and collect payments at the point of service.
• Take clear messages for staff as needed.
• Communicate with clinical staff about appointments.
• Attend required meetings and in-services.
• Perform other duties as assigned.

Skills

Communication

Customer service

Medical terms

Multitasking

Organizational skills

Education

High school diploma

Job description

Gabert Clinic in Glendive, MT is hiring a Patient Access Representative to join Glendive Medical Center's team. You'll be the first contact for patients, handling registration, scheduling, and insurance information with warmth and accuracy.

This full-time role offers a starting pay of $18.73 per hour, requires a high school diploma, and at least one year of office experience. You’ll collaborate with staff to deliver compassionate, patient-centered service across our community.