Warm Front Desk & Scheduling Operations Manager

The Enrichery; Houston (TX); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday time off

Employee discount

Job summary

The Enrichery is seeking an organized Office Manager to run the Houston location’s front desk, scheduling, and daily operations. You will welcome families, manage the CRM and calendars, and ensure smooth operations that drive client satisfaction and location revenue.

You will partner with the Location Director to balance growth with operational discipline, maintain checklists, and monitor scorecards to keep the location running efficiently.

Qualifications

• Previous experience in office administration, front desk or reception, scheduling, operations, hospitality, customer service, or team support.

Responsibilities

• Serve as the front desk and primary face of the location, warmly greeting students, parents, and employees and building genuine relationships.
• Model The Enrichery’s expectations for hospitality, professionalism, and care.

Skills

Hospitality

Customer service

Organization

Communication

Attention to detail

Problem solving

Tools

Zoho CRM

Monday.com

Google Workspace

Job description

The Enrichery is seeking an organized Office Manager to run the Houston location’s front desk, scheduling, and daily operations. You will welcome families, manage the CRM and calendars, and ensure smooth operations that drive client satisfaction and location revenue.

You will partner with the Location Director to balance growth with operational discipline, maintain checklists, and monitor scorecards to keep the location running efficiently.