Warm Front Desk Receptionist for Community Shelter

Paycom; Cincinnati (OH); On-site; USD 22,000 - 31,000; Full time

Job summary

Shelter House is seeking a friendly Community Receptionist in Cincinnati to be the face of the office. You will greet guests, handle inquiries, manage meeting setups and perform various office duties with professionalism and courtesy.

The role requires reliable, punctual staff with strong communication skills and the ability to multi-task in a fast-paced environment, including weekends and after-hours coverage when needed.

Qualifications

• High School Diploma required.
• 1+ year of related customer service experience.
• 1+ year of receptionist experience.

Responsibilities

• Relay incoming and interoffice calls.
• Greet visitors and direct them to the correct offices.
• Accept and sign for packages.
• Maintain an organized and sanitary workspace.
• Relay resident messages to the supervisor.
• Check sex offender website upon intakes.
• Maintain sign-in sheet for new clients and volunteers.
• Process financial mail.
• Run reports in VESTA per requests.
• Post daily activities through Yammer network.
• Manage the queue in VESTA.
• Update day calendars for clients and staff.
• Assist donations and Shelterhouse management.

Skills

Reliable and punctual

Warm welcoming demeanor

Verbal and written communication

Time management

Multi-tasking

Phone system navigation

Office 365

Weekend/night/holiday coverage

Education

High School Diploma

Tools

VESTA

Yammer

Office 365

Job description

Shelter House is seeking a friendly Community Receptionist in Cincinnati to be the face of the office. You will greet guests, handle inquiries, manage meeting setups and perform various office duties with professionalism and courtesy.

The role requires reliable, punctual staff with strong communication skills and the ability to multi-task in a fast-paced environment, including weekends and after-hours coverage when needed.