Bilingual Front Desk & Office Support Specialist

Express Employment Professionals - Cincinnati East; Dalton (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Receptionist to be the first point of contact for visitors and callers, providing a welcoming and professional environment while efficiently managing front desk operations. This role supports daily office functions by handling administrative tasks, directing inquiries, and assisting team members as needed.

The successful candidate will greet and assist visitors, answer and direct calls, maintain the reception area, handle mail and

Qualifications

• High school diploma or equivalent required; additional administrative training or education preferred.
• Prior receptionist/front desk or customer service experience is a plus.
• Professional appearance and demeanor.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
• Friendly, reliable, and detail-oriented with a positive attitude.

Responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Answer, screen, and direct phone calls to the appropriate staff members.
• Manage the reception area to ensure it is tidy and presentable.
• Receive and distribute mail, packages, and deliveries.
• Maintain visitor logs and follow security procedures.
• Schedule appointments, meetings, and conference room usage.
• Assist with data entry, filing, copying, scanning, and other clerical duties.
• Support company communications by drafting and distributing correspondence.
• Order and maintain office supplies as needed.
• Provide general administrative support to various departments.

Skills

Verbal and written communication

Organizational skills

Multitasking abilities

Attention to detail

Positive attitude

Education

High school diploma or equivalent

Administrative training/education

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Express Employment Professionals - Cincinnati East is seeking a Receptionist to be the first point of contact for visitors and callers, providing a welcoming and professional environment while efficiently managing front desk operations. This role supports daily office functions by handling administrative tasks, directing inquiries, and assisting team members as needed.

The successful candidate will greet and assist visitors, answer and direct calls, maintain the reception area, handle mail and