Warm F&B Host & Guest Concierge

Omni Hotels & Resorts; Florida; On-site; USD 27,000 - 38,000; Full time

Job summary

Omni Hotels & Resorts in Florida is seeking a front-of-house host/hostess to greet guests, seat them, and inform them about buffets and daily specials. The role involves answering phone calls, managing a busy entrance, and staying familiar with the restaurant, menu, and hotel properties to deliver friendly, efficient service.

Applicants should demonstrate attention to detail, teamwork, and the ability to stay calm and organized under pressure while upholding Omni standards.

Qualifications

• Attention to detail, speed and accuracy.
• Maintain cleanliness of work area at all times.
• 1 years minimum related job experience is required.
• Demonstrate personal ownership to tasks and follow through to achieve the required results.
• Instill a calm, organized approach in all situations.
• Work cohesively with entire hotel staff as part of a team.

Responsibilities

• Answer phone calls
• Seating guests
• Control heavy volume at Restaurant entrance
• Knowledge of hotel property
• Inform the guest about buffets
• Attend to and anticipate guests needs
• Familiarization with menu
• Greeting guests
• Knowledge of daily specials

Skills

Attention to detail

Customer service

Teamwork

Ownership

Calm under pressure

Cleanliness

Job description

Omni Hotels & Resorts in Florida is seeking a front-of-house host/hostess to greet guests, seat them, and inform them about buffets and daily specials. The role involves answering phone calls, managing a busy entrance, and staying familiar with the restaurant, menu, and hotel properties to deliver friendly, efficient service.

Applicants should demonstrate attention to detail, teamwork, and the ability to stay calm and organized under pressure while upholding Omni standards.