Guest Experience Host - F&B Greeting & Seating

Omni Hotels & Resorts; ChampionsGate (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Orlando at ChampionsGate is seeking an enthusiastic guest service associate to greet and seat guests, answer phones, and manage a busy restaurant entrance. Knowledge of the hotel, its daily specials, and a professional demeanor are essential.

Candidates should be detail-oriented, fast, accurate, and able to work as part of a cohesive hotel team, maintaining cleanliness and following Omni Standards.

Qualifications

• Attention to detail, speed and accuracy.
• Maintain cleanliness of work area at all times.
• 1 year minimum related job experience is required.
• Demonstrate personal ownership to tasks and follow through to achieve the required results.
• Instill a calm, organized approach in all situations.
• Work cohesively with entire hotel staff as part of a team.

Responsibilities

• Answer phone calls
• Seating guests
• Control heavy volume at Restaurant entrance
• Knowledge of hotel property
• Inform the guest about buffets
• Attend to and anticipate guests needs
• Familiarization with menu
• Greeting guests
• Knowledge of daily specials

Skills

Attention to detail

Speed and accuracy

Teamwork

Customer service

Tools

Open Table

Word

Excel

PowerPoint

Job description

Omni Orlando at ChampionsGate is seeking an enthusiastic guest service associate to greet and seat guests, answer phones, and manage a busy restaurant entrance. Knowledge of the hotel, its daily specials, and a professional demeanor are essential.

Candidates should be detail-oriented, fast, accurate, and able to work as part of a cohesive hotel team, maintaining cleanliness and following Omni Standards.