Guest Experience Host: Restaurant & Front Entrance

Omni Hotels & Resorts; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Orlando at ChampionsGate seeks a friendly and motivated individual to greet and seat guests in a courteous manner, ensuring adherence to Omni Standards. The role supports a high-volume restaurant environment within a premier resort, contributing to exceptional guest experiences daily.

Candidates should be able to lift up to 20 pounds, stand for long periods, and work cohesively with hotel staff to maintain a welcoming atmosphere and efficient service.

Qualifications

• Attention to detail, speed and accuracy.
• Maintain cleanliness of work area at all times.
• 1 years minimum related job experience is required.
• Demonstrate personal ownership to tasks and follow through to achieve the required results.
• Instill a calm, organized approach in all situations.
• Work cohesively with entire hotel staff as part of a team.

Responsibilities

• Answer phone calls.
• Seating guests.
• Control heavy volume at Restaurant entrance.
• Knowledge of hotel property.
• Inform the guest about buffets.
• Attend to and anticipate guests needs.
• Familiarization with menu.
• Greeting guests.
• Knowledge of daily specials.

Skills

Attention to detail

Speed and accuracy

Calm, organized

Teamwork

Ownership of tasks

Guest service mindset

Tools

Open Table

Epitome

Job description

Omni Orlando at ChampionsGate seeks a friendly and motivated individual to greet and seat guests in a courteous manner, ensuring adherence to Omni Standards. The role supports a high-volume restaurant environment within a premier resort, contributing to exceptional guest experiences daily.

Candidates should be able to lift up to 20 pounds, stand for long periods, and work cohesively with hotel staff to maintain a welcoming atmosphere and efficient service.