Warehouse Trainer: Elevate Skills, Safety & Efficiency

Mattel; Jonestown (Lebanon County); On-site; USD 45,000 - 65,000; Full time

Job summary

Mattel is seeking a DTC Trainer to direct and facilitate training for employees across the distribution center network in the United States. You will teach procedures, safety guidelines, and customer service requirements while ensuring accuracy and adherence to policies on the floor and in classrooms.

You will monitor learning progress, provide constructive feedback, and collaborate with leads, supervisors, HR, and operations to improve training programs and readiness for advancement.

Qualifications

• Experience delivering training in a distribution center environment.
• Ability to assess performance and provide feedback.
• Strong documentation and reporting skills.

Responsibilities

• Directs and facilitates training for new hires and existing staff in the DC.
• Communicates training content including values, procedures, safety guidelines.
• Tracks progress and makes recommendations to improve performance.
• Collaborates with Leads, Supervisors, HR, and Operations to critique programs.
• Advises on succession planning and readiness for advancement.
• Occasionally conducts formal classroom and small group trainings on the floor.
• Ensures compliance with safety and security policies.
• May perform warehouse technician tasks as needed.

Skills

Training delivery

Communication

Safety awareness

Documentation

Coaching

Job description

Mattel is seeking a DTC Trainer to direct and facilitate training for employees across the distribution center network in the United States. You will teach procedures, safety guidelines, and customer service requirements while ensuring accuracy and adherence to policies on the floor and in classrooms.

You will monitor learning progress, provide constructive feedback, and collaborate with leads, supervisors, HR, and operations to improve training programs and readiness for advancement.