Warehouse Team Lead: Drive Ops, KPIs & Growth

Clutter; Buffalo (NY); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health and dental benefits starting on

Paid time off and holidays

401(k) with company match

Employee stock purchase program

Tuition reimbursement

Professional growth opportunities

Job summary

Iron Mountain seeks an Operations Team Lead to join our Warehouse & Logistics team. This role manages daily logistics operations, ensuring cost-effective performance and meeting internal and external customer needs. The ideal leader fosters a productive environment that supports accurate inventory and timely shipments.

You will oversee flow, train staff, monitor KPIs, and generate reports to inform decisions, while maintaining safety and compliance in a dynamic fulfillment setting.

Qualifications

• 1–2 years of proven leadership experience within a warehouse or logistics environment.
• Strong knowledge of Warehouse Management Systems (WMS) and ability to monitor daily production goals to meet KPIs.
• Proven ability in conflict resolution and managing team dynamics to maintain a productive environment.
• Physical requirements to lift at least 40 lbs; background check and drug screening after offer.

Responsibilities

• Lead daily operational flow by overseeing shipments, organizing merchandise, and maintaining warehouse inventory.
• Collaborate with the Operations Supervisor to train staff and address employee issues to maintain open communication.
• Ensure productivity, quality, and compliance by mentoring the team, monitoring KPIs, and preparing operational reports.

Skills

Leadership experience

WMS knowledge

Conflict resolution

KPI monitoring

Job description

Iron Mountain seeks an Operations Team Lead to join our Warehouse & Logistics team. This role manages daily logistics operations, ensuring cost-effective performance and meeting internal and external customer needs. The ideal leader fosters a productive environment that supports accurate inventory and timely shipments.

You will oversee flow, train staff, monitor KPIs, and generate reports to inform decisions, while maintaining safety and compliance in a dynamic fulfillment setting.