Warehouse Team Lead - Drive Efficiency & Quality

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Reno (NV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement savings

Job summary

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) in Reno, NV is seeking a Group Lead to supervise warehouse associates, uphold SLAs, and ensure safe, efficient operations on a 6:00am–4:30pm shift.

The ideal candidate demonstrates strong leadership, solid organizational and communication skills, and the ability to train staff, follow SOPs, and collaborate across teams to resolve issues and maintain productivity throughout the day.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• 1–2 years of equivalent leadership experience.
• Strong organizational and time management skills.
• Ability to work under pressure with a sense of urgency.
• Able to work overtime as required.
• Comprehend and follow work instructions to meet productivity and quality standards.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Organizational skills

Communication skills

Problem solving

Team building

Time management

Adaptability

Education

High School Diploma or GED

Job description

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) in Reno, NV is seeking a Group Lead to supervise warehouse associates, uphold SLAs, and ensure safe, efficient operations on a 6:00am–4:30pm shift.

The ideal candidate demonstrates strong leadership, solid organizational and communication skills, and the ability to train staff, follow SOPs, and collaborate across teams to resolve issues and maintain productivity throughout the day.