Inbound Warehouse Group Lead: Drive Efficiency & SLAs

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Gap (PA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

URBN in Gap, PA seeks a Group Lead to provide leadership for all associates in the designated warehouse area, ensuring daily tasks align with SLAs and SOPs. The role emphasizes teamwork, problem solving, and effective communication to maintain accuracy and efficiency.

You will mentor staff, monitor workflows, and uphold safety and quality standards while collaborating with management to resolve issues impacting operations. Starting pay is USD 19.75 per hour.

Qualifications

• Must be 18 years or older.
• High school degree or GED required.
• 1–2 years of equivalent job experience; leadership skills.
• Works well under pressure and time constraints.
• Excellent organizational and efficiency skills.
• Able to work with minimal supervision.
• Maintenance of attendance; overtime may be required.
• Follow work instructions to meet productivity and quality standards.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Team building

Communication

Organizational skills

Problem solving

Time management

Attention to detail

Education

HS Diploma/GED

Job description

URBN in Gap, PA seeks a Group Lead to provide leadership for all associates in the designated warehouse area, ensuring daily tasks align with SLAs and SOPs. The role emphasizes teamwork, problem solving, and effective communication to maintain accuracy and efficiency.

You will mentor staff, monitor workflows, and uphold safety and quality standards while collaborating with management to resolve issues impacting operations. Starting pay is USD 19.75 per hour.