Lead Warehouse Operations & Team Development

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Raymore (MO); On-site; USD 48,000 - 56,000; Full time

Job summary

URBN is seeking a Group Lead at our Raymore, MO facility. The role leads all associates, ensures SLA performance, and acts as a subject matter expert in the designated area while supporting employee development and continuous improvement.

The Group Lead will promote efficient workflows, maintain supply readiness, and foster a positive, professional work environment. Strong communication and problem-solving skills are essential for success.

Qualifications

• Must be 18 years or older.
• High school degree or GED required.
• 1 to 2 years of equivalent job experience; team building and leadership skills.
• Works well under pressure and time constraints, dependable and with a sense of urgency.
• Excellent organizational and efficiency skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Able to work with minimal supervision.
• Comprehend and follow work instructions to meet productivity and quality standards.
• Maintain acceptable attendanceand must be able to work overtime as required.

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Organizational skills

Problem solving

Communication

Time management

Attention to detail

Independent work

Team building

Adaptability

Education

High school degree or GED

Job description

URBN is seeking a Group Lead at our Raymore, MO facility. The role leads all associates, ensures SLA performance, and acts as a subject matter expert in the designated area while supporting employee development and continuous improvement.

The Group Lead will promote efficient workflows, maintain supply readiness, and foster a positive, professional work environment. Strong communication and problem-solving skills are essential for success.