Warehouse Supervisor: Lead Ops, People & Growth

IntelliSource; Worcester (MA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Job summary

IntelliSource in Worcester, MA is seeking a Warehouse Supervisor to lead day-to-day operations in a high-volume distribution and fulfillment center. This hands-on leader will manage shifts, coach leads, and partner with senior operations to hit metrics and improve safety, productivity, and quality.

Responsibilities include supervising inbound/outbound goods, driving continuous improvement, and delivering timely, accurate reporting.

Qualifications

• 2+ years of supervisory experience in a distribution center, fulfillment center, or comparable high-volume operations.
• Progressive responsibility within a single employer.
• Strong operations background; understands the relationship between people, process, and technology.
• Strong critical thinking, analytical, and communication skills.
• Ability to multi-task, work well under pressure, and thrive in a fast-paced, multi-shift environment.

Responsibilities

• Supervise the inbound, internal processing, and outbound movement of product within your assigned shift or area.
• Maintain a union-free environment by fostering direct, productive, and positive relationships between management and non-exempt associates.
• Implement continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity, and quality.
• Work closely with the Site Operations Supervisor and General Manager to consistently and sustainably achieve all customer-specific metrics and objectives.

Skills

Supervisory experience

People management

Operations background

Analytical skills

Communication skills

Tools

WMS platforms

Productivity tools

Job description

IntelliSource in Worcester, MA is seeking a Warehouse Supervisor to lead day-to-day operations in a high-volume distribution and fulfillment center. This hands-on leader will manage shifts, coach leads, and partner with senior operations to hit metrics and improve safety, productivity, and quality.

Responsibilities include supervising inbound/outbound goods, driving continuous improvement, and delivering timely, accurate reporting.