Lead Warehouse Supervisor for High-Volume Fulfillment

IntelliSource; Worcester (MA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision

Overtime potential

Job summary

IntelliSource is seeking an experienced Warehouse Supervisor to lead day-to-day operations in a high-volume distribution and fulfillment center. This hands-on leadership role is for someone who thrives under pressure, enjoys managing people, and solves problems on the floor in real time.

As the shift owner, you will supervise inbound, processing, and outbound movement, coach leads and associates, and drive safety, training, and continuous improvement to meet customer metrics and objectives.

Qualifications

• 2+ years of supervisory experience in a distribution center, fulfillment center, or comparable high-volume operations.
• Progressive responsibility within a single employer.
• Strong operations background; understands the relationship between people, process, and technology.
• Strong critical thinking, analytical, and communication skills.
• Ability to multi-task, work well under pressure, and thrive in a fast-paced, multi-shift environment.

Responsibilities

• Supervise the inbound, internal processing, and outbound movement of product within your assigned shift or area.
• Maintain a union-free environment by fostering direct, productive, and positive relationships between management and non-exempt associates.
• Implement continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity, and quality.
• Work closely with the Site Operations Supervisor and General Manager to consistently and sustainably achieve all customer-specific metrics and objectives.
• Lead, coach, and hold accountable a team of Warehouse Leads and associates across your area of responsibility.
• Build and maintain strong relationships with internal stakeholders and the vendor community.

Skills

Supervisory experience

Operations background

Analytical skills

Communication skills

Multi-tasking under pressure

Tools

WMS platforms

Job description

IntelliSource is seeking an experienced Warehouse Supervisor to lead day-to-day operations in a high-volume distribution and fulfillment center. This hands-on leadership role is for someone who thrives under pressure, enjoys managing people, and solves problems on the floor in real time.

As the shift owner, you will supervise inbound, processing, and outbound movement, coach leads and associates, and drive safety, training, and continuous improvement to meet customer metrics and objectives.