Warehouse Floor Leader — High-Volume Fulfillment & Safety

Intellisource in; Worcester (MA); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Job summary

IntelliSource is seeking an experienced Warehouse Supervisor to lead day-to-day operations within a high-volume distribution and fulfillment center. This hands-on leadership role requires people management, problem-solving on the floor, and the ability to drive performance.

You will own shift-level KPIs, partner with the Site Operations Supervisor and GM, and champion safety, training, and continuous improvement.

Qualifications

• 2+ years of supervisory experience in a distribution center, fulfillment center, or comparable high-volume operations.
• Progressive responsibility within a single employer.
• Strong operations background; understands the relationship between people, process, and technology.
• Strong critical thinking, analytical, and communication skills.
• Ability to multi-task, work well under pressure, and thrive in a fast-paced, multi-shift environment.

Responsibilities

• Supervise the inbound, internal processing, and outbound movement of product within your assigned shift or area.
• Maintain a union-free environment by fostering direct, productive, and positive relationships between management and non-exempt associates.
• Implement continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity, and quality.
• Work closely with the Site Operations Supervisor and General Manager to consistently and sustainably achieve all customer-specific metrics and objectives.
• Lead, coach, and hold accountable a team of Warehouse Leads and associates across your area of responsibility.
• Track daily, weekly, and monthly facility productivity using established reporting programs.

Skills

Supervisory experience

WMS

Operations leadership

Analytical skills

Communication skills

Tools

RF scanners

HRIS systems

Job description

IntelliSource is seeking an experienced Warehouse Supervisor to lead day-to-day operations within a high-volume distribution and fulfillment center. This hands-on leadership role requires people management, problem-solving on the floor, and the ability to drive performance.

You will own shift-level KPIs, partner with the Site Operations Supervisor and GM, and champion safety, training, and continuous improvement.