Warehouse Supervisor — Lead Team, Inventory & Ops

Smart Warehousing; Northampton Township (Bucks County); On-site; USD 55,000 - 85,000; Full time

Job summary

Smart Warehousing seeks a Warehouse Supervisor to ensure operational success in the assigned area by optimizing labor, processes and inventory accuracy. You will lead staff, train teammates, and manage timecards while maintaining high service levels for customers.

Responsibilities include supervising, hiring, onboarding, performance coaching, and promoting SOP adherence to meet daily targets. Travel up to 10% may be required.

Qualifications

• Bachelor's Degree or equivalent combination of core education and related professional experience.
• 3+ years of industry work experience; two years of specific warehouse experience with proven results; supply chain experience required.
• Advanced service, production, or supervisory role having greater responsibility to perform all (or most) of the standard work required within the function.
• Personnel management and supervisory experience required.
• Prior experience of Domestic and International services within the logistics industry
• Experience leveraging technology to perform daily tasks, including strong familiarity with MS Office applications (in particular Exchange, Word & Excel), web navigation & basic hardware.
• Prior use with PO system, enterprise sourcing and/or inventory oversight for multiple locations.
• Ability to travel 10%.

Responsibilities

• Drives teamwork within the workforce to ensure productivity targets are met.
• Trains staff and monitors their performance, progress, and service levels.
• Responsible for general administrative duties such as providing timely responses to inquiries, timecard management and submittal, entering productivity, etc.
• Responsible for hiring, onboarding, daily management, performance management, promotion/demotion, coaching and discipline processes for assigned employees up to and including termination.
• Identifies key team members that can be cross-trained for promotion opportunities. Actively builds their bench so associates are ready for next opportunities as our organization grows.
• Promotes SOPs, follows processes and drives high attention to detail to ensure customer needs are met/exceeded on a daily basis.
• Assists Operations team by investigating and resolving customer concerns and general support inquiries.
• Oversees customer inventories, monitors orders and shipments.
• Ensures quality, delivery and budget objectives are met/exceeded.
• Provides recommendations for warehouse operations improvements by focusing on process workflow, personnel and space requirements, equipment and layout.
• Produces regular reports and statistics on a daily, weekly and monthly basis as directed.
• Completes other duties as assigned by Operations Team.

Skills

Team leadership

Communication

MS Office proficiency

Inventory management

SOP adherence

Staff training

Education

Bachelor's Degree or equivalent

Tools

MS Office (Exchange, Word, Excel)

PO system

Enterprise sourcing

Job description

Smart Warehousing seeks a Warehouse Supervisor to ensure operational success in the assigned area by optimizing labor, processes and inventory accuracy. You will lead staff, train teammates, and manage timecards while maintaining high service levels for customers.

Responsibilities include supervising, hiring, onboarding, performance coaching, and promoting SOP adherence to meet daily targets. Travel up to 10% may be required.