Warehouse Supervisor - Lead Daily Operations & Dispatch

Fetch Package, Inc.; Addison (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Annual raises and reviews

Benefits package (medical, dental, etc

401(k)

Paid time off

Growth opportunities

Impactful work

Job summary

Fetch Package, Inc. is seeking a Warehouse Supervisor in Addison, TX to lead day-to-day operations on site. You will guide drivers, associates, and contractors, direct workflow, and ensure timely package delivery while upholding Fetch standards.

You will partner with the Warehouse Manager to execute daily plans, coach the team, and drive a safety-first culture. The role emphasizes hands-on leadership, clear communication, and a commitment to exceptional resident experience as Fetch grows

Qualifications

• 1+ years of warehouse, logistics, delivery, or operations experience
• Supervisory or team lead experience preferred
• Comfortable using technology platforms to manage workflow

Responsibilities

• Execute opening/closing procedures and oversee daily warehouse operations
• Lead pre-shift and mid-shift meetings; communicate daily goals and assign duties
• Allocate labor across areas based on volume and priorities
• Provide feedback on performance and coach staff
• Train associates on standard operating procedures (SOPs)
• Coordinate with independent contractors on onboarding and scheduling
• Use WMS and reporting tools to monitor workflow and KPIs
• Manage access control and security for site
• Resolve customer experience tickets and escalate when needed
• Foster safety culture and ensure compliance with policies and regulations
• Maintain clean, organized work environment and equipment
• Serve as on-site contact for residents, vendors, and agencies
• Identify operational barriers and support continuous improvement
• Support Warehouse Manager and cover during absences

Skills

1+ years warehouse experience

Leadership experience

Strong communication

Ability to lift 50 lbs

Education

High school diploma or equivalent

Job description

Fetch Package, Inc. is seeking a Warehouse Supervisor in Addison, TX to lead day-to-day operations on site. You will guide drivers, associates, and contractors, direct workflow, and ensure timely package delivery while upholding Fetch standards.

You will partner with the Warehouse Manager to execute daily plans, coach the team, and drive a safety-first culture. The role emphasizes hands-on leadership, clear communication, and a commitment to exceptional resident experience as Fetch grows