Warehouse Specialist/Supervisor - DTW

SwiftX; Troy (MI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and Vision Insurance

Job summary

SwiftX is seeking a Warehouse Supervisor/Specialist located in Troy, Michigan. This role involves supervising delivery service provider operations and ensuring compliance with company standards while developing quality assurance protocols.

The ideal candidate will need a Bachelor's degree or equivalent, at least one year of experience in last-mile or 3PL warehousing, and strong leadership skills. This position offers competitive pay along with benefits such as 401K matching and medical insurance.

Qualifications

• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership and analytical skills essential.
• Ability to perform under pressure in fast-paced environments.

Responsibilities

• Supervise operations of DSPs ensuring compliance with standards.
• Develop and enforce quality assurance protocols.
• Oversee third-party warehouse activities for consistency and reliability.

Skills

Leadership

Analytical skills

Decision-making

Bilingual Mandarin

Education

Bachelor's degree or equivalent

Job description

Job Title

Warehouse Supervisor/Specialist

Key Responsibilities

• Key Responsibilities (5:30AM - 2PM)
• Supervise operations of DSPs (Delivery Service Provider), ensuring compliance with company standards
• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee third-party warehouse activities for consistency and reliability
• Coordinate local warehouse deliveries and pick up
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training to improve service quality
• Continuously optimize collection models and processes
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Requirements

• Bachelor's degree or equivalent, bilingual Mandarin required
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach.

Benefits

Pay range:

Specialist: 20-25/hour +10% bonus

Supervisor: 55k-70k + 20% bonus

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance