Warehouse Supervisor- ORD

SwiftX; Schiller Park (IL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

Paid Sick Leave Days

Paid Holidays

401K matching up to 2%

50% Medical insurance

100% Dental insurance

100% Vision insurance

Job summary

SwiftX seeks a Warehouse Supervisor to oversee DSP operations, ensure QA standards, and coordinate local warehouse deliveries in Schiller Park, IL. The role emphasizes leadership, performance review, and continuous improvement within a fast-paced logistics environment.

The candidate must be bilingual in Mandarin with 1+ year in last-mile or 3PL warehousing, and will receive rotational on-the-job training and a comprehensive benefits package.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Supervise operations of DSPs (Delivery Service Providers), ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical thinking

Decision-making

Under pressure

Bilingual Mandarin

Education

Bachelor's degree or equivalent

Job description

Job Title: Warehouse Supervisor

• Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards
• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee third-party warehouse activities for consistency and reliability
• Coordinate local warehouse deliveries and pick up
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training to improve service quality
• Continuously optimize collection models and processes
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Requirements

• Bachelor's degree or equivalent, bilingual Mandarin required
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.

We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach.

Benefits

Pay range: Supervisor: 55k-70k + 20%bonus

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance