Warehouse Specialist - ORD

Swiftx Express; Schiller Park (IL); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

PTO days

Paid sick leave

Paid holidays

401K matching

Medical insurance

Dental & Vision

Job summary

Swiftx Express is seeking a Warehouse Supervisor/Specialist in Schiller Park, IL, for a 1pm–10pm shift. You will supervise DSP operations, enforce QA protocols, and drive improvements across third‑party warehouses while coordinating local deliveries and onboarding DSPs.

A Bachelor’s degree or equivalent and Mandarin fluency are required, with 1+ year in last‑mile or 3PL warehousing. We offer a comprehensive benefits package and equal opportunity employment.

Qualifications

• Bachelor’s degree or equivalent is required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics experience.
• Bilingual Mandarin required.

Responsibilities

• Supervise operations of DSPs (Delivery Service Providers) and ensure compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pickups.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision-making

Education

Bachelor's degree or equivalent

Job description

Job Title: Warehouse Supervisor/Specialist

**Key Responsibilities:** (1pm-10pm)

• Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Pay range:

• Specialist: 20-25/hour +10%bonus
• Supervisor: 55k-70k + 20%bonus
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance