Warehouse Specialist - GSP

SwiftX Inc.; Greenville (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

PTO

Paid Sick Leave

Paid Holidays

401K matching

Medical insurance

Dental insurance

Vision insurance

Job summary

SwiftX Inc. in Greenville, NC seeks an experienced Operations Leader to oversee DSPs, staffing agencies, and regional warehouse activities. You will design training, enforce QA protocols, monitor performance, and drive continuous improvement.

The role requires a Bachelor’s degree, strong leadership and analytical skills, and the ability to perform under pressure in a fast-paced environment. Mandarin bilingualism is required.

Qualifications

• Bachelor’s degree or equivalent required.
• Bilingual Mandarin required.
• Strong leadership, analytical and decision-making abilities.
• Ability to perform under pressure in fast-paced environments.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision making

Mandarin

Education

Bachelor's degree or equivalent

Job description

**Key Responsibilities:**

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on‑the‑job training provided through a rotational approach

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance