Warehouse Specialist - WGO

SwiftX; High Point (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and Vision Insurance

Job summary

SwiftX in High Point, North Carolina, is seeking a qualified individual to oversee and supervise operations of DSPs and staffing agencies. The ideal candidate will develop quality assurance protocols, monitor performance, and drive continuous improvement in a fast-paced environment.

Experience in last-mile or 3PL warehousing is preferred, and bilingual Mandarin is required. The position offers various benefits including PTO and insurance.

Qualifications

• Bachelor's degree or equivalent, bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing preferred.
• Strong leadership skills and ability to perform under pressure.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.

Skills

Leadership skills

Analytical skills

Decision-making skills

Bilingual in Mandarin

Education

Bachelor's degree or equivalent

Job description

Key Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards
• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee warehouse activities for consistency and reliability
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training to improve service quality
• Oversee regional fleet operations, task distribution, and cost control
• Continuously optimize collection models and processes
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Requirements

• Bachelor's degree or equivalent, bilingual Mandarin required
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.