Warehouse Specialist - GSP

SwiftX; High Point (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and Vision Insurance

Job summary

SwiftX is seeking a qualified individual to oversee and supervise operations in logistics, particularly with DSPs and staffing agencies. The role requires strong leadership and analytical skills, with a need for bilingual proficiency in Mandarin.

Successful candidates will monitor performance, manage quality assurance, and ensure operational consistency. Benefits include PTO, paid sick leave, 401K matching, and insurance coverage. Join SwiftX, an equal opportunity employer dedicated to workplace diversity.

Qualifications

• Bilingual in Mandarin is required.
• Experience in last-mile or 3PL warehousing and logistics preferred but not mandatory.
• Strong leadership and analytical skills.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Conduct daily control meetings and performance reviews.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision-making skills

Bilingual in Mandarin

Education

Bachelor's degree or equivalent

Job description

Key Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards
• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee warehouse activities for consistency and reliability
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training to improve service quality
• Oversee regional fleet operations, task distribution, and cost control
• Continuously optimize collection models and processes
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Requirements

• Bachelor's degree or equivalent, bilingual Mandarin required
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.