Warehouse Specialist - HVN

SwiftX Inc.; North Haven (CT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

PTO days

Paid Sick Leave

Paid Holidays

401K matching

Medical/Dental/Vision insurance

Job summary

SwiftX Inc. is seeking a dynamic operations leader to supervise DSPs and staffing agencies, ensuring adherence to company standards and quality benchmarks. The role includes onboarding, training design, and cross-functional coordination to maintain reliable warehouse and last-mile service.

Candidates should have a Bachelor’s degree and be fluent in Mandarin. Experience in last-mile or 3PL warehousing is preferred but not required; strong leadership and decision-making skills are essential in a

Qualifications

• Bachelor’s degree or equivalent; Mandarin speaking required.
• Proven leadership and analytical abilities.

Responsibilities

• Oversee operations of DSPs and staffing agencies to ensure compliance.
• Develop and enforce QA protocols.
• Monitor performance and drive continuous improvement.
• Recruit DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations and cost control.
• Coordinate with internal teams and external partners.
• Conduct daily control meetings and performance reviews.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision making

Education

Bachelor’s degree or equivalent

Job description

**Key Responsibilities:

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance