Warehouse Operations Training Specialist

Wesco; Chicago (IL); On-site; USD 34,000 - 44,000; Full time

Job summary

Wesco is seeking a Trainer - Facility Operations to standardize training across operations, ensure audit and safety compliance, and help develop warehouse processes. You will report to the Director of Operations and coordinate both group and one-on-one training sessions.

The role emphasizes SOP proficiency, certification management, and collaboration with the Quality team to continuously improve performance and safety in a dynamic warehouse setting.

Qualifications

• High School Degree or Equivalent required.
• 2 years operational or administrative experience
• 1 year experience in a training role
• 1 year delivering training material and communications (formal or informal)
• 1 year working with Standard Operating Procedures (SOPs)
• Proficiency with PowerPoint, Outlook, Word, and Excel

Responsibilities

• Coordinates on-the-job operational training for new and existing employees
• Administers and monitors operations-specific training events; conducts trainings one-on-one or with groups
• Utilizes SOPs; ensures certification and recertification
• Identifies bottlenecks and works with management to resolve issues
• Reviews metrics to ensure employees complete tasks
• Provides recommendations on performance management to leadership
• Establishes and monitors warehouse performance standards (Quality and Accuracy)
• Collaborates with employees and management during training activities
• Assists with audit compliance and Gemba walks
• Conducts safety inspections and maintains OSHA/Wesco documentation
• Works with Quality department to develop warehouse processes
• Performs other duties as assigned

Skills

Strong communication

Time management

Attention to detail

Safety culture

Training delivery

Adaptability

Travel readiness

Education

High School Diploma or Equivalent

Associate’s Degree in Business or related field

Tools

PowerPoint

Outlook

Word

Excel

Job description

Wesco is seeking a Trainer - Facility Operations to standardize training across operations, ensure audit and safety compliance, and help develop warehouse processes. You will report to the Director of Operations and coordinate both group and one-on-one training sessions.

The role emphasizes SOP proficiency, certification management, and collaboration with the Quality team to continuously improve performance and safety in a dynamic warehouse setting.