Warehouse Facility Trainer

Wesco; Chicago (IL); On-site; USD 34,000 - 44,000; Full time

Job summary

Wesco is seeking a Trainer - Facility Operations to standardize training across operations, ensure audit and safety compliance, and help develop warehouse processes. You will report to the Director of Operations and coordinate both group and one-on-one training sessions.

The role emphasizes SOP proficiency, certification management, and collaboration with the Quality team to continuously improve performance and safety in a dynamic warehouse setting.

Qualifications

• High School Degree or Equivalent required.
• 2 years operational or administrative experience
• 1 year experience in a training role
• 1 year delivering training material and communications (formal or informal)
• 1 year working with Standard Operating Procedures (SOPs)
• Proficiency with PowerPoint, Outlook, Word, and Excel

Responsibilities

• Coordinates on-the-job operational training for new and existing employees
• Administers and monitors operations-specific training events; conducts trainings one-on-one or with groups
• Utilizes SOPs; ensures certification and recertification
• Identifies bottlenecks and works with management to resolve issues
• Reviews metrics to ensure employees complete tasks
• Provides recommendations on performance management to leadership
• Establishes and monitors warehouse performance standards (Quality and Accuracy)
• Collaborates with employees and management during training activities
• Assists with audit compliance and Gemba walks
• Conducts safety inspections and maintains OSHA/Wesco documentation
• Works with Quality department to develop warehouse processes
• Performs other duties as assigned

Skills

Strong communication

Time management

Attention to detail

Safety culture

Training delivery

Adaptability

Travel readiness

Education

High School Diploma or Equivalent

Associate’s Degree in Business or related field

Tools

PowerPoint

Outlook

Word

Excel

Job description

Job Description As the Trainer - Facility Operations, you will be responsible for establishing structured accountability through the standardization of processes, ensuring consistent and comprehensive training for all operations associates. You will be accountable for ensuring compliance with audits, safety standards and company policies while contributing to the development of processes and procedures. You will report directly to the Director of Operations.

Responsibilities

• Coordinates on-the-job operational training for new and existing employees
• Administers and monitors operations-specific training events; will conduct trainings one on one or with multiple employees at one time
• Utilizes, understands and is proficient with company Standard Operating Procedures (SOPs); ensures all employees are certified and recertified; ensures procedures are observed, implemented, and enforced
• Assists with identifying potential bottlenecks in processes and works with management team to resolve issues in a timely manner
• Reviews key metrics and objectives to ensure employees are completing assigned operational tasks
• Provides recommendations on performance management actions to leadership
• Establishes and monitors performance standards (e.g., Quality and Accuracy) for warehouse functions, including pick, pack, and ship; provides key data to leadership on employees regarding these areas
• Collaborates with employees and management when performing training activities
• Assists with audit compliance, as well as Gemba (lean management process observation) walks
• Responsible for conducting safety inspections and maintaining documentation in accordance with Occupational Safety and Health Administration (OSHA) and Wesco requirements
• Works with Wesco’s Quality department in developing and documenting warehouse processes
• Performs other duties as assigned

Qualifications

• High School Degree or Equivalent required
• Associates’ Degree (U.S.)/College Diploma (Canada) - Business or related field preferred
• 4 years of warehouse experience required.
• 2 years operational or administrative experience
• 1 year experience in a training role.
• 1 years required, 2 years preferred delivering training material and communications, formally or informally.
• 1 year working with Standard Operating Procedures
• 1 year required, 2 years preferred PowerPoint, Outlook, Word, Excel
• Ability to drive a proactive safety culture; exhibits model safety behaviors
• Strong written, verbal, and interpersonal skills
• Strong time management skills and ability to adapt to changing situations
• Attention to detail
• Ability to understand and follow verbal and/or written instructions
• Ability to travel 0% - 25%

Working Environment

Warehouse – Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

Physical Expectations

• Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.
• Work may require excessive bending or stooping.
• Employee required to walk long distances repeatedly throughout the day.
• Employee required to climb ladders.
• Employee required to use hand tools.
• Employee uses heavy machinery (e.g., forklift, etc.).

Compensation Details

$25.41 - $31.77 Per Hour

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.