Lead Warehouse Operations Supervisor

Wesco; Chicago (IL); On-site; USD 65,000 - 84,000; Full time

Job summary

Wesco is seeking a Supervisor - Operations to oversee receiving, picking, packing, shipping, wire cutting, light assembly, and related warehouse activities. You will train and coach associates, manage multiple direct reports, and ensure compliance with safety and company policies.

Reporting to the Manager of Operations, you will drive process improvements, monitor performance metrics, and develop standardized procedures while maintaining a safe, efficient and customer-focused warehouse

Qualifications

• High School Degree or Equivalent.
• Forklift certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Strong knowledge of inventory control processes.
• Ability to operate a forklift or obtain a forklift certification.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and takes corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Leadership

Inventory control

Safety compliance

Communication

Time management

Basic computer skills

Forklift operation

Education

High School Degree or Equivalent

Tools

Forklift

Job description

Wesco is seeking a Supervisor - Operations to oversee receiving, picking, packing, shipping, wire cutting, light assembly, and related warehouse activities. You will train and coach associates, manage multiple direct reports, and ensure compliance with safety and company policies.

Reporting to the Manager of Operations, you will drive process improvements, monitor performance metrics, and develop standardized procedures while maintaining a safe, efficient and customer-focused warehouse