Warehouse Operations Lead

Wesco; Menomonee Falls (WI); On-site; USD 58,775 - 76,407; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision coverage

Retirement savings plan

Job summary

Wesco is seeking a Supervisor - Operations in Menomonee Falls, WI to oversee one or more warehouse departments, including receiving, picking, packing, shipping, and related activities. You will report to a Manager or Senior Manager Operations, coach associates, and may have 2+ direct reports while upholding all policies.

You will help develop processes, ensure customer requirements are met, and drive efficiency across warehouse functions such as pick, pack, ship, and housekeeping.

Qualifications

• High School Diploma or equivalent required.
• Forklift certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or obtain certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Communication skills

Interpersonal skills

Time management

Basic computer skills

Attention to detail

Inventory control

Forklift operation

Team player

Problem solving

Experience leading warehouse staff

Education

High school diploma or equivalent

Tools

Warehouse knowledge

Job description

Wesco is seeking a Supervisor - Operations in Menomonee Falls, WI to oversee one or more warehouse departments, including receiving, picking, packing, shipping, and related activities. You will report to a Manager or Senior Manager Operations, coach associates, and may have 2+ direct reports while upholding all policies.

You will help develop processes, ensure customer requirements are met, and drive efficiency across warehouse functions such as pick, pack, ship, and housekeeping.