Warehouse Operations Leader

Wesco; Chicago (IL); On-site; USD 65,000 - 84,000; Full time

Job summary

Wesco is seeking a Supervisor - Operations to oversee multiple warehouse functions including receiving, picking, packing, shipping, and related duties. You will manage coaching and development of associates and report to a Manager or Senior Manager Operations.

Responsibilities include ensuring productivity, safety, quality, and accuracy, maintaining records, and helping develop warehouse processes. The role requires strong communication and problem-solving in a fast-paced environment.

Qualifications

• High School Degree or Equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or have the ability to obtain a forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and takes corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Skills

Communication

Time management

Interpersonal skills

Attention to detail

Team leadership

Education

High School Degree or Equivalent

Fork Lift Certification

Job description

Wesco is seeking a Supervisor - Operations to oversee multiple warehouse functions including receiving, picking, packing, shipping, and related duties. You will manage coaching and development of associates and report to a Manager or Senior Manager Operations.

Responsibilities include ensuring productivity, safety, quality, and accuracy, maintaining records, and helping develop warehouse processes. The role requires strong communication and problem-solving in a fast-paced environment.