Warehouse Operations Supervisor — Afternoon Shift

Wesco; Chicago (IL); On-site; USD 64,653 - 84,048; Full time

Job summary

Wesco is seeking a Supervisor - Operations (Small Parcel Supervisor) to oversee multiple warehouse departments including receiving, picking, packing, shipping, and related duties. The role reports to a Manager or Senior Manager Operations, with responsibilities for coaching associates and potential direct reports.

Shift is 1 pm to 9:30 pm; the position emphasizes training, safety compliance, process development, and meeting customer requirements in a dynamic warehouse environment.

Qualifications

• High School Degree or Equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or obtain forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and take corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitor performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitor performance standards for equipment, assembly, housekeeping, etc.
• Develop and implement training certification programs and ensure warehouse employees receive training

Skills

Warehouse operations

Leadership

Communication

Time management

Attention to detail

Problem solving

Business planning systems

Teamwork

Hand/power tool operation

Customer focus

Basic computer skills

Education

High School Degree or Equivalent

Tools

Fork Lift Certification

Forklift operation

Job description

Wesco is seeking a Supervisor - Operations (Small Parcel Supervisor) to oversee multiple warehouse departments including receiving, picking, packing, shipping, and related duties. The role reports to a Manager or Senior Manager Operations, with responsibilities for coaching associates and potential direct reports.

Shift is 1 pm to 9:30 pm; the position emphasizes training, safety compliance, process development, and meeting customer requirements in a dynamic warehouse environment.