Warehouse Operations Lead & Process Coach

Wesco; Ashburn (VA); On-site; USD 64,653 - 84,048; Full time

Benefits offered by this job

Paid time off

Medical coverage

Retirement savings plans

Job summary

Wesco is seeking a Supervisor - Operations to oversee one or more warehouse departments including receiving, picking, packing, and shipping, with responsibility to train and coach associates and manage at least 2 direct reports.

You will develop and enforce procedures, monitor performance, and ensure compliance with safety and quality standards, while driving process improvements and meeting customer requirements.

Qualifications

• High School degree or equivalent required.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or have the ability to obtain a forklift certification.
• Strong knowledge of inventory control processes.
• Strong communication and interpersonal skills.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Leadership

Forklift Certification

Communication

Time Management

Attention to detail

Education

High School Degree or Equivalent

Job description

Wesco is seeking a Supervisor - Operations to oversee one or more warehouse departments including receiving, picking, packing, and shipping, with responsibility to train and coach associates and manage at least 2 direct reports.

You will develop and enforce procedures, monitor performance, and ensure compliance with safety and quality standards, while driving process improvements and meeting customer requirements.