Warehouse Operations Leader (Bilingual Mandarin)

Swiftx Express; Tampa, Northern (FL, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonus eligibility

PTO 7 days

Sick leave 5 days

Holidays 6 days

401K 100% match up to 2%

Medical insurance 50% cover

Dental and Vision insurance 100% cover

Job summary

Swiftx Express is seeking a capable operations leader in Tampa to oversee DSPs and staffing agencies, ensuring adherence to standards and continuous improvement. The role includes recruiting and onboarding DSPs, designing training, and coordinating fleet operations and cost control.

You will monitor performance, conduct daily meetings, and drive process optimization in a fast-paced environment. Mandarin bilingual ability is required, with growth opportunities and comprehensive benefits.

Qualifications

• Bachelor’s degree or equivalent is required.
• Experience in last-mile or 3PL warehousing and logistics is preferred but not required.
• Strong leadership, analytical, and decision-making skills.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision-making

Bilingual Mandarin

Education

Bachelor’s degree or equivalent

Job description

Swiftx Express is seeking a capable operations leader in Tampa to oversee DSPs and staffing agencies, ensuring adherence to standards and continuous improvement. The role includes recruiting and onboarding DSPs, designing training, and coordinating fleet operations and cost control.

You will monitor performance, conduct daily meetings, and drive process optimization in a fast-paced environment. Mandarin bilingual ability is required, with growth opportunities and comprehensive benefits.