Warehouse Ops Leader: DSP Standards & Optimization

SwiftX; Tampa (FL); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

20-25/hour + Bonus

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance

100% Dental and Vision Insurance

Job summary

SwiftX is seeking an experienced candidate for a supervisory role focused on overseeing DSP operations and ensuring compliance with company standards in Tampa, Florida. The ideal candidate holds a Bachelor’s degree and is bilingual in Mandarin, bringing strong leadership and analytical skills.

Responsibilities include developing quality assurance protocols, recruiting and onboarding, supervising warehouse activities, and continuous optimization of processes. Benefits include a competitive hourly wage with bonuses, PTO days, and medical benefits.

Qualifications

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies ensuring compliance.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations and cost control.
• Optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision-making

Bilingual Mandarin

Education

Bachelor’s degree or equivalent

Job description

SwiftX is seeking an experienced candidate for a supervisory role focused on overseeing DSP operations and ensuring compliance with company standards in Tampa, Florida. The ideal candidate holds a Bachelor’s degree and is bilingual in Mandarin, bringing strong leadership and analytical skills.

Responsibilities include developing quality assurance protocols, recruiting and onboarding, supervising warehouse activities, and continuous optimization of processes. Benefits include a competitive hourly wage with bonuses, PTO days, and medical benefits.