Warehouse Operations Lead – Mandarin Bilingual

SwiftX Inc.; California; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Sick leave

Paid holidays

401K matching

Healthcare benefits

Job summary

SwiftX Inc. is seeking a Warehouse Specialist to drive daily operations, dispatch parcels, and assign tasks to DSPs while ensuring compliance with standards. You will develop QA protocols and monitor performance to foster continuous improvement.

You will recruit DSPs, onboard staff, and design training to raise service quality; coordinate with internal teams and partners, and handle emergencies to keep operations flowing smoothly.

Qualifications

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• 0–1 year in last-mile or 3PL warehousing and logistics experience.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Support fleet operations and task distribution.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision making

Mandarin (bilingual)

Education

Bachelor’s degree or equivalent

Job description

SwiftX Inc. is seeking a Warehouse Specialist to drive daily operations, dispatch parcels, and assign tasks to DSPs while ensuring compliance with standards. You will develop QA protocols and monitor performance to foster continuous improvement.

You will recruit DSPs, onboard staff, and design training to raise service quality; coordinate with internal teams and partners, and handle emergencies to keep operations flowing smoothly.