Warehouse Operations Lead: Drive Efficiency & Safety

Ingram Micro; Dallas (TX); On-site; USD 50,000 - 79,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Parental leave

401(k) match

Disability coverage

Life insurance

Wellbeing benefits

Job summary

Ingram Micro is seeking a Warehouse Operations Lead to provide frontline leadership for daily DC activities. You will coordinate labor, monitor performance, and drive accountability across receiving, processing, sortation, inventory movement, packing and shipping.

The role requires 2+ years in warehouse operations, strong leadership and communication skills, plus a commitment to safety and quality. Training and 5S housekeeping are emphasized as part of a high‑performing team.

Qualifications

• High school diploma or GED.
• 2+ years in warehouse operations or related environment.
• Experience with receiving, processing, sortation, inventory movement, packing and shipping.
• Experience monitoring productivity, throughput, quality or other performance metrics.

Responsibilities

• Lead and support associates to meet safety, quality, productivity, attendance and customer service goals.
• Communicate shift priorities and work assignments.
• Monitor productivity and inventory accuracy; provide real-time feedback.
• Coordinate staffing and workflow across receiving, processing, sortation, inventory movement, packing and shipping.
• Identify and resolve workflow bottlenecks; escalate issues as needed.
• Ensure associates follow SOPs, safety, quality and company policies.
• Conduct safety observations and reinforce proper material-handling practices.
• Support onboarding and training for new and existing team members.
• Partner with Supervisors to address performance gaps and reinforce accountability.
• Maintain clean, audit-ready work areas with 5S standards.
• Support cycle counts and inventory accuracy activities.
• Participate in continuous improvement initiatives to increase efficiency and capacity.

Skills

Leadership

Communication

Problem-solving

Organization

Teamwork

Adaptability

Training

Safety awareness

Education

High school diploma or GED

Associate degree in business/logistics/operations

Tools

WMS

RF scanners

Inventory systems

Microsoft Office

Job description

Ingram Micro is seeking a Warehouse Operations Lead to provide frontline leadership for daily DC activities. You will coordinate labor, monitor performance, and drive accountability across receiving, processing, sortation, inventory movement, packing and shipping.

The role requires 2+ years in warehouse operations, strong leadership and communication skills, plus a commitment to safety and quality. Training and 5S housekeeping are emphasized as part of a high‑performing team.