Warehouse Ops Lead: Safety, Productivity & Growth

Ingram Micro Services LLC (IMSVC); Moore (SC); On-site; USD 50,000 - 79,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) plan with company match

Disability coverage

Wellbeing benefits

Job summary

Ingram Micro is seeking a Warehouse Operations Lead to supervise daily DC activities and support Associates in achieving safety, quality, productivity, and inventory accuracy. You will coordinate labor and product flow, monitor performance, and drive continuous improvement across receiving, processing, sortation, inventory movement, packing, and shipping.

The role requires 2+ years in warehouse operations, strong leadership and communication skills, and the ability to coach and develop team

Qualifications

• High school diploma or GED or equivalent.
• 2+ years in warehouse operations, distribution, logistics, manufacturing, material handling, or related environment.
• Experience monitoring productivity, throughput, quality, or other operational metrics.
• Ability to lead by example, communicate expectations, provide coaching, and support accountability.
• Strong communication, interpersonal, organization, and problem-solving skills.
• Ability to prioritize work and adapt to changing operational demands in a fast-paced environment.
• Basic computer skills and experience using warehouse systems, RF devices, or similar technology.
• Commitment to workplace safety, quality, attendance, inventory accuracy, and customer service standards.

Responsibilities

• Lead, motivate, and support Warehouse Associates in meeting daily safety, quality, productivity, attendance, and customer service expectations.
• Communicate shift priorities, work assignments, performance goals, safety topics, and operational updates.
• Monitor productivity, throughput, labor utilization, quality, and inventory accuracy; provide real-time feedback and recognition.
• Coordinate staffing and workflow across receiving, processing, sortation, inventory movement, packing, and shipping activities.
• Identify and resolve workflow bottlenecks and escalate issues when needed.
• Ensure associates follow standard operating procedures, work instructions, quality requirements, and company policies.
• Conduct safety observations, address unsafe conditions, and reinforce proper material-handling practices.
• Support onboarding, job training, cross-training, and skills development for new and existing team members.
• Partner with Warehouse Supervisors to address performance gaps and reinforce accountability, engagement, and teamwork.
• Maintain clean, organized, and audit-ready work areas by reinforcing 5S and housekeeping standards.
• Support cycle counts, inventory accuracy activities, and proper storage and handling of inventory and materials.
• Participate in continuous improvement initiatives that increase efficiency, capacity, quality, and workforce readiness.

Skills

Leadership

Communication

Organizational skills

Problem solving

Safety awareness

Adaptability

Technical literacy

Education

High school diploma or GED

Tools

WMS

RF scanners

Inventory systems

Microsoft Office

Job description

Ingram Micro is seeking a Warehouse Operations Lead to supervise daily DC activities and support Associates in achieving safety, quality, productivity, and inventory accuracy. You will coordinate labor and product flow, monitor performance, and drive continuous improvement across receiving, processing, sortation, inventory movement, packing, and shipping.

The role requires 2+ years in warehouse operations, strong leadership and communication skills, and the ability to coach and develop team