Warehouse Operations Lead: Team, Safety & Efficiency

Ingram Micro; Dallas (TX); On-site; USD 50,000 - 79,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Parental leave

401(k) plan

Disability coverage

Wellbeing benefits

Job summary

Ingram Micro is hiring a Warehouse Operations Lead in Dallas to drive daily distribution center activities and support associates in safety, quality, and productivity goals. You will coordinate labor, monitor performance, and push continuous improvement across receiving, processing, and shipping.

The role emphasizes leading by example, clear priority communication, and maintaining audit-ready areas while coaching staff and ensuring SOP adherence.

Qualifications

• 2+ years in warehouse operations or related environment.
• Knowledge of receiving, processing, sortation, inventory movement, packing, shipping.
• Ability to lead by example and coach teams.
• Strong communication and problem-solving in fast-paced settings.
• Commitment to safety, quality, attendance, and accuracy.

Responsibilities

• Lead and support warehouse associates to meet safety, quality, productivity and service goals.
• Communicate shift priorities, assignments, and performance expectations.
• Monitor productivity, throughput, quality, and inventory accuracy; provide feedback.
• Coordinate staffing and workflow across receiving, processing, sortation, packing and shipping.
• Resolve bottlenecks and address issues with safety, staffing or processes.
• Ensure SOPs and policies are followed; reinforce housekeeping and 5S.
• Support onboarding, training, and cross-training for team members.
• Collaborate with supervisors to address performance gaps and maintain accountability.
• Maintain audit-ready work areas and assist with cycle counts and inventory control.
• Support continuous improvement initiatives to increase efficiency and readiness.

Skills

Strong communication

Interpersonal skills

Organization skills

Problem-solving

Education

High school diploma, GED, or equivalent

Associate degree in business, logistics, supply chain, operations

Tools

WMS

RF scanners

Inventory systems

Microsoft Office

Job description

Ingram Micro is hiring a Warehouse Operations Lead in Dallas to drive daily distribution center activities and support associates in safety, quality, and productivity goals. You will coordinate labor, monitor performance, and push continuous improvement across receiving, processing, and shipping.

The role emphasizes leading by example, clear priority communication, and maintaining audit-ready areas while coaching staff and ensuring SOP adherence.