Warehouse Operations Lead

Arvato Bertelsmann; Ontario (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical & Dental

401(k) match

Paid time off

FSA

Voluntary benefits

Employee assistance

Tuition reimbursement

Commuter benefits

Job summary

Arvato Bertelsmann is seeking an Operations Supervisor for our California warehouse to lead labor and equipment resources, ensuring on-time, accurate order fulfillment. You will plan, organize, and monitor receiving, storage, and distribution, while training and supervising shifts to achieve KPIs.

The role requires strong leadership, experience in high-volume warehouses, and proficiency with WMS/SAP. You will drive process improvements, maintain safety, and ensure compliance with customer

Qualifications

• Experience in fast-paced, high-volume warehouse environments.
• Knowledge of picking, packing, and shipping tasks.
• Experience with SAP or WMS systems.
• 3-5 years of Supervisory experience or equivalent work experience.
• Strong leadership and communication skills.
• Proficiency with Microsoft Excel.

Responsibilities

• Hire and ensure proper training of new employees for the department.
• Supervise and coordinate activities of employees and monitor departmental functions on the floor.
• Receive and transfer materials.
• Performance management of all employees (KPIs).
• Document, update, and ensure procedures and quality processes are followed.
• Maintain supplies and equipment levels for the department.
• Monitor and adhere to customer requests and vendor-specific shipping requirements.
• Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting.
• Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed.
• New customer integration and migration testing.
• Load and unload trucks.
• Understand traffic coordination.
• Continuous involvement and support with departmental process improvements.
• Abide by all company safety and hygiene regulations.
• Follow and maintain 5S Program and guidelines.
• Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment.

Skills

Leadership

Communication

Teamwork

Analytical thinking

Training / coaching

Inventory knowledge

Education

High School Diploma or Equivalent

Tools

SAP or equivalent WMS systems

Microsoft Excel

Job description

Arvato Bertelsmann is seeking an Operations Supervisor for our California warehouse to lead labor and equipment resources, ensuring on-time, accurate order fulfillment. You will plan, organize, and monitor receiving, storage, and distribution, while training and supervising shifts to achieve KPIs.

The role requires strong leadership, experience in high-volume warehouses, and proficiency with WMS/SAP. You will drive process improvements, maintain safety, and ensure compliance with customer