Warehouse Operations Lead

Arvato; Ontario (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Arvato, a leading global 3PL provider, seeks an Operations Supervisor to manage labor and equipment in the assigned warehouse department, ensuring timely, accurate orders. You will plan, organize, and monitor receiving, storage, and distribution, while prioritizing orders and training staff on shifts.

Responsibilities include hiring and training, supervising floor activities, overseeing KPIs, maintaining procedures, and ensuring compliance with 5S, safety, and customer requirements.

Qualifications

• High School Diploma or Equivalent.
• Previous experience in a fast-paced, high-volume warehouse environment
• Knowledge of picking, packing, and shipping tasks
• SAP or equivalent WMS systems experience
• 3-5 years of Supervisory experience or equivalent work experience
• Ability to follow instructions, processes, and procedures
• Strong verbal and written communication skills
• Strong attention to detail, accuracy and analytical skills
• Strong leadership, organizational, and interpersonal skills
• Experience with inventory research
• Team-oriented
• Strong Microsoft Office Suite skills, notably Excel

Responsibilities

• Hire and ensure proper training of new employees for the department
• Supervise and coordinate activities of employees and monitor departmental functions on the floor
• Receive and transfer materials
• Performance management of all employees (KPIs)
• Document, update, and ensure procedures and quality processes are followed
• Maintain supplies and equipment levels for the department
• Monitor and adhere to customer requests and vendor-specific shipping requirements
• Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting
• Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed
• New customer integration and migration testing
• Load and unload trucks
• Understand traffic coordination
• Continuous involvement and support with departmental process improvements
• Abide by all company safety and hygiene regulations
• Follow and maintain 5S Program and guidelines
• Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment

Skills

Leadership

Communication

Teamwork

Attention to detail

Organizational skills

Interpersonal skills

Education

High School Diploma or Equivalent

Tools

SAP

WMS systems

Microsoft Excel

Job description

Arvato, a leading global 3PL provider, seeks an Operations Supervisor to manage labor and equipment in the assigned warehouse department, ensuring timely, accurate orders. You will plan, organize, and monitor receiving, storage, and distribution, while prioritizing orders and training staff on shifts.

Responsibilities include hiring and training, supervising floor activities, overseeing KPIs, maintaining procedures, and ensuring compliance with 5S, safety, and customer requirements.