Operations Supervisor

Arvato; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

Disability Pay

401(k) with company match

Paid Time Off & Holidays

Flexible Spending Accounts

Tuition reimbursement

Commuter benefits

Employee development opportunities

Job summary

Arvato in Louisville seeks an Operations Supervisor to lead a warehouse department, manage labor and equipment, and ensure timely, accurate order fulfillment. You will plan, organize, and monitor receiving, storage, and distribution while prioritizing orders and coaching the shift team.

Ideal candidates have 3–5 years of supervisory experience in a fast-paced warehouse, strong leadership, and proficiency with SAP or equivalent WMS. Excellent communication and attention to detail are essential.

Qualifications

• Experience in a fast-paced, high-volume warehouse environment.
• Experience with picking, packing and shipping tasks.
• 3–5 years of supervisory experience or equivalent work experience.
• Ability to follow instructions, processes, and procedures.
• Strong verbal and written communication skills.

Responsibilities

• Hire and ensure proper training of new employees for the department.
• Supervise and coordinate activities of employees and monitor departmental functions on the floor.
• Receive and transfer materials.
• Performance management of all employees (KPIs).
• Document, update, and ensure procedures and quality processes are followed.
• Maintain supplies and equipment levels for the department.
• Monitor and adhere to customer requests and vendor-specific shipping requirements.
• Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting.
• Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed.
• New customer integration and migration testing.
• Load and unload trucks.
• Understand traffic coordination.
• Continuous involvement and support with departmental process improvements.
• Abide by all company safety and hygiene regulations.
• Follow and maintain 5S Program and guidelines.
• Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment.

Skills

Leadership

Communication

Attention to detail

Analytical skills

Team-oriented

Decision making

Time management

Problem solving

Training and coaching

Education

High School Diploma or Equivalent

Tools

SAP

WMS

Excel

MS Office

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

Job Description

The Operations Supervisor is responsible for managing the labor and equipment of the assigned warehouse department, ensuring timely completion and quality of orders. Your work will align with our commitment to exceeding customer expectations. This role involves planning, organizing, and monitoring the receiving, storage, and distribution of items from suppliers or production shops. You will manage labor resources effectively while prioritizing orders with precision. The supervisor will train and supervise associates on assigned shifts.

Responsibilities

• Hire and ensure proper training of new employees for the department
• Supervise and coordinate activities of employees and monitor departmental functions on the floor
• Receive and transfer materials
• Performance management of all employees (KPIs)
• Document, update, and ensure procedures and quality processes are followed
• Maintain supplies and equipment levels for the department
• Monitor and adhere to customer requests and vendor-specific shipping requirements
• Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting
• Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed
• New customer integration and migration testing
• Load and unload trucks
• Understand traffic coordination
• Continuous involvement and support with departmental process improvements
• Abide by all company safety and hygiene regulations
• Follow and maintain 5S Program and guidelines
• Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment

Qualifications

• High School Diploma or Equivalent
• Previous experience in a fast-paced, high-volume warehouse environment
• Knowledge of picking, packing, and shipping tasks
• SAP or equivalent WMS systems experience3-5 years of Supervisory experience or equivalent work experience
• Ability to follow instructions, processes, and procedures
• Strong verbal and written communication skills
• Strong attention to detail, accuracy and analytical skills
• Computer literacy
• Strong leadership, organizational, and interpersonal skills
• Experience with inventory research
• Team-oriented
• Strong Microsoft Office Suite skills, notably Excel

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay
• 401(k) with company matching up to 6%
• Paid Time Off, including paid holidays
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
• Commuter benefits
• Employee engagement activities

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. We welcome applications from people who enrich our company with their identity, background and personal experience.