Warehouse & Logistics Lead - Training, QA & Ops

Swiftx Express; San Diego (CA); Presencial; USD 29.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus

PTO 7 days

Sick leave 5 days

Holidays 6 days

401K matching up to 2%

Medical, dental & vision insurance

Descripción de la vacante

Swiftx Express in San Diego, CA is seeking a Warehouse Specialist to oversee daily operations, including dispatching parcels, tasking DSPs, and enforcing quality assurance protocols. You will drive performance improvements, conduct daily control meetings, and participate in performance reviews.

The role involves recruiting DSPs, onboarding, and designing training to raise service quality. Strong leadership and ability to work under pressure are essential.

Formación

• Bachelor’s degree or equivalent; bilingual Mandarin required.
• 0–1 year in last-mile or 3PL warehousing and logistics.
• Strong leadership, analytical and decision-making skills.
• Ability to perform under pressure in fast-paced environments.

Responsabilidades

• Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Support fleet operations, task distribution.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Conocimientos

Leadership

Analytical

Decision making

Pressure handling

Educación

Bachelor's degree or equivalent

Descripción del empleo

Swiftx Express in San Diego, CA is seeking a Warehouse Specialist to oversee daily operations, including dispatching parcels, tasking DSPs, and enforcing quality assurance protocols. You will drive performance improvements, conduct daily control meetings, and participate in performance reviews.

The role involves recruiting DSPs, onboarding, and designing training to raise service quality. Strong leadership and ability to work under pressure are essential.