Warehouse Ops Lead | Training, QA, 401K Matching & PTO

SwiftX Inc.; San Diego (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Bonus

Paid time off 7 days

Paid sick leave 5 days

Paid holidays 6 days

401K matching up to 2%

Medical insurance 30-70%

Dental and vision insurance 100%

Job summary

SwiftX Inc. in San Diego, CA is seeking a Warehouse Specialist to help manage daily operations, dispatch parcels, and assign tasks to DSPs while upholding company standards.

The role requires a Bachelor's degree (or equivalent) and bilingual Mandarin, with 0–1 year in last-mile or 3PL warehousing. You will lead, analyze, and respond under pressure in a fast-paced environment, with a comprehensive benefits package. We offer 401K, medical, dental, vision, PTO, holidays and bonus opportunities.

Qualifications

• Bachelor’s degree or equivalent; bilingual Mandarin required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.
• 0–1 year in last-mile or 3PL warehousing and logistics experiences.

Responsibilities

• Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Support fleet operations, task distribution.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical thinking

Decision making

Working under pressure

Education

Bachelor's degree or equivalent

Job description

SwiftX Inc. in San Diego, CA is seeking a Warehouse Specialist to help manage daily operations, dispatch parcels, and assign tasks to DSPs while upholding company standards.

The role requires a Bachelor's degree (or equivalent) and bilingual Mandarin, with 0–1 year in last-mile or 3PL warehousing. You will lead, analyze, and respond under pressure in a fast-paced environment, with a comprehensive benefits package. We offer 401K, medical, dental, vision, PTO, holidays and bonus opportunities.